info@allpetsparadise.com.au

                                                                                                    FREE DELIVERY: VIC & NSW Metro |  All Product 5% off , USE PROMO CODE: GET5                                        over 6000+ products

Shipping Policy

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

We do not offer pickup

Free Shipping

We offer Shippit Couriers shipping on Melbourne Metro location free shipping. All other locations- orders minimum $150 to qaulify for free shipping. Free shipping is not available for orders based on weight over two (2) 20kg products and will be charged an additional shipping fee. Free shipping coupons. QUEENSLAND AND WESTERN AUSTRALIA ADDITIONAL SHIPPING CHARGES APPLY TO ORDERS IN EXCESS WEIGHT OVER 10KG. *other terms and conditions may apply.

expedited Shipping Fees

We also offer expedited shipping at the following rates: 

STANDARD AUS POST 2-10 days 

EXPRESS AUS POST 2-7 days

 SHIPPIT COURIERS- Amarex, Couriers Please, TNT 1-10 days

If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.

All times and dates given for delivery of the products are given in good faith but are estimates only.

We do not accept any requests for free shipping or discounted item prices due to post sales.

We do not take responsibility for any 3rd party advertising or shipping costs displayed incorrectly and we will not honour any incorrect information provided.

We are not liable for any misleading or misrepresented information provided to you in regards to shipping and product costs from 3rd party advertising.
 
We are happy to discuss any issues. Please see our contact us page.
 
Please contact us to request a quote for all excess bulky shipping requirements.
 
We have the right to cancel/ edit your order if shipping calculated amounts are inaccurately quoted or charged
 
 

ARE THERE OTHER SHIPPING RESTRICTIONS?

Bulk orders of 20kg products will incur additional charges

WHAT HAPPENS IF MY ORDER IS DELAYED? If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery. Some items and delivery times may vary due to matters outside our control.

Stock levels are subject to recent sales and manufacture delays which may result in slight delays All information provided on our site regarding shipping delivery may be altered and inadvertently Edited

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:
• Email: Info@allpetsparadise.com.au
• Online contact form: https://www.allpetsparadise.com.au

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